CompuVision is dedicated to providing its customers with the highest quality Internet connection available. Our Appropriate Use Policy (AUP) is designed to help protect our customers and the Internet community from irresponsible or illegal activities. As good net citizens, we prohibit the impersonation of others, unsolicited commercial appeals, and any disruption of Internet services. Examples of such activities are given below.

This document provides a general understanding of CompuVision’s policy on the Appropriate Use of CompuVision internet services. Common sense and judgment are a necessary part of any system of rules, and this AUP is no exception. Of course, flagrant or repeated violations of the Policy are viewed in a very different light than minor infractions.

If a CompuVision account is used to violate the AUP, we reserve the right to terminate the account owner's service without notice. Our preferred course of action would be to advise the account owner of the inappropriate behavior and corrective action necessary. However, flagrant violations of the AUP will result in immediate termination of service without refund.



Email

Commercial e-mail:
Unsolicited commercial e-mail (UCE) is defined by CompuVision as a commercial e-mail message sent to one or more e-mail addresses that was not specifically requested by the owner of the e-mail address. Sending unsolicited commercial e-mail from or through CompuVision servers is prohibited. Using a CompuVision e-mail address to collect responses from unsolicited commercial e-mail is prohibited.

Configuring mail clients to "leave a copy on server" is prohibited.

The size of any one e-mail is limited to 1.5 megabytes. Any files larger than that should be transferred using the File Transfer Protocol (FTP).

Mail bombing:
Sending large volumes of unsolicited e-mail to one or more e-mail accounts is prohibited.

Impersonation:
Attempting to impersonate any person, including the use of forged IP addresses, domains, headers or other identifying information, is prohibited.


News

Newsgroup spamming:
Excessive cross-posting, or excessive posting of the same article to several newsgroups, is prohibited.

Off-topic or inappropriate postings:
There is no restriction on content, except as defined by each newsgroup. Posting of off-topic or inappropriate articles is prohibited. (Commercial advertisements are off-topic in almost all newsgroups.)


Internet Relay Chat (IRC)

Violation of any accepted policies on IRC servers is prohibited.


General

Network unfriendly activity:
Activities which adversely affect the ability of other people or computer systems to use CompuVision services or the Internet are prohibited.

Any connection to CompuVision that is idle (not passing traffic) for more than 20 minutes will be disconnected.

Privacy violations:
Attempts to gain unauthorized access to any computer system or data through CompuVision services is prohibited.

Customer Privacy:
It may be necessary for CompuVision employees to examine system accounting logs and other records to resolve system problems. CompuVision reserves the right to access an account's mailbox to resolve system problems or mail system errors.

Under normal circumstances, CompuVision does not monitor the activity of accounts except for measurements of system utilization and billing records. However, CompuVision will cooperate with the appropriate legal authorities in investigating claims of illegal activity, including but not limited to illegal transfer or use of copyrighted material, postings or e-mail containing threats of violence, or other illegal activity.

Long Distance Charges:
Any long distance charges incurred are solely the responsibility of the customer. CompuVision provides a list of phone numbers and areas of service. This list is for reference only and can be referenced here. It is the sole responsibility of the customer to dial the correct number with the correct area code. CompuVision is not responsible for the number the customer's computer dials.